Okay, let me resist the urge to say, "Well, back in my day." Remember the many hours spent in the college dorm laundry room waiting for your clothes? Or worse yet, how many walked into the laundry room and someone left his clothes in the manchine...for hours?
Technology to the rescue. According to an article in CRM magazine, some universities have implemented the eSuds.net solution. Students can sign up for notification via text message or email to let them know when a machine becomes available or when their own laundry loads are finished.
Out of Order: No more having to call a technician and waiting for days. If a machine has a problem, it notifies the maintenance group imediately, which greatly reduces the down time.
Not only are they getting happier "customers" but increased sales as machines are not sitting idle.
Integration:
Not only is this a great service, but it implements with Blackboard. In short, this allows the students to use their campus payment cards instead of searching for quarters.
While there may not be a direct use for washing room technologies in churches, how could something like this enhance ministry?
It offers:
- Clear Communication
- Choices: Communication via the student's prefered method
- Convenience
- Better stewardship of time and resources (imagine being able to continue your homework - yeh, homework - and receive a notification your clothes are ready)
- Response through proactive support
How can these items help in reaching out to the community?
Link: eSuds.net :: FAQs.
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